The Opportunity
This is an exciting opportunity for a Call Centre Associate to join their team
This will start off as a 1 year contract
The Job
Consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
Ensure accuracy and compliant for all customers' requests
Successfully cross-buy the Bank's products and services
Adhere to professional standards of behavior & conduct in dealing with customers & fellow CSOs.
Flexibility in work deployment when business needs arise
The Talent
Fluency in English with excellent communication skills.
Open to rotational shifts (morning/afternoon) - 5 days work week
Disciplined, mature and able to multi-task independently under pressure.
Service-oriented with strong interest in developing a customer-focused career.
Pleasant personality and able to work effectively in a team.
Prior customer service experience (either frontend or backend)
Prior call centre experience is an advantage but not a must
Next Steps
Drop your resume and contact us to follow-up, or send your resume to amos.tan@adecco.com
Email Topic: Apply Call Centre Associate
Only shortlisted candidates will be contacted
Amos Tan Jun Han
EA Licence Number: 91C2918
Personnel Registration Number: R23113385
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