IT Support Engineer (Application Support / MNC / High Bonus/ WFH Hybrid)

• Basic salary + High Bonus + Attractive Benefits (depends on experience)

• Permanent Role

• MNC

• Interview will be using Virtual Call Interview.

Responsibilities :- 

Responsible for Level 1 and Level 2 support which include provides technical support for application related issues and performs daily service health monitoring, server maintenance and resiliency improvements

Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching, daily health checks and stability aspects of the system

Monitor Service level dashboards, system capacity review and allocation of adequate capacity

Assist in training, investigating user reported issues and develop mitigating/preventive solutions

Requirements :- 

Min Diploma/ Degree in Engineering (Computer / Telecommunication), Computer Science or Information Technology or equivalent

Good working knowledge on service desk ticketing system, telephony system, email, online chat, service support process, and SLA

Possess ITIL Certifications will be advantageous.

How to apply :- 

Interested candidates who wish to apply for the post, you may send in your updated resume (in MS Word format) to search77@searchindex.com.sg

We regret to inform that only shortlisted candidates will be notified.

Ooi Chuan Yi (Jacky)

EA License | 14C7092

EA Registration Number | R1871737