Job Summary:
12-Months Convertible Contract
Up to $2500 + 1-Month Completion Bonus
5.5 Days - Monday to Friday (9am to 5pm), Saturday (9am to 2pm)
Bedok (Walkable distance from Bedok MRT)
Job Responsibilities:
Monitor the service quality to ensure customer / experience / service quality meet the standard.
Follow up on customer's enquiries, requests and feedback with customers and internal stakeholder.
Review and enhance processes and procedures to ensure efficiency of the operation.
Deliver a professional, prompt and high quality service experience to customers and internal stakeholder over emails and walk-in.
Make outgoing calls to customers.
Resolve complicated / escalated issues.
Ability to work under pressure and manage customers' expectations.
Interested candidates, kindly WhatsApp 96472262, alongside a copy of your resume.
Rapid Recruitment Asia Pte Ltd | EA License No: 16C8261
Tan Sze Ching Shannon | EA Personnel No: R22107352
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