Customer Service Officer Required in Singapore


Job Description

Customer Service Officer (Simple Duties/ Reception) - TUAS


Location: Tuas Ave (Company Transportation to the nearest MRT will be provided)


Working hours: 44 hours per week - Monday - Friday + ALTERNATE FULL Saturday


Salary (commensurate with experience): Up to $3200 + Overtime Pay + 10 days Annual Leave additional 1 every year max of 14 days + Performance Bonus


Duration: Permanent


Industry: MANUFACTURE AND REPAIR OF ELECTRIC GENERATORS


 


 


Main Responsibilities:


Answer and manage all incoming calls, identify caller needs, and redirect appropriately


Welcome and attend to walk?in visitors as the first point of contact


Coordinate and assign technicians for site inspections and maintenance according to urgency and location


Liaise with internal teams to address and resolve customer issues


Maintain accurate service records, logs, and documentation


Generate and manage operational reports and service?related documents




 


Requirements:


GCE O Level or equivalent and above


Prior customer service experience preferred


Bilingual in English and Mandarin to converse with Mandarin speaking associates




Send your resume via Email to Jane@searchpersonnel.com.sg


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