Customer Service Sales Support


Job Description

1 year contract (Renewable/ convertible based on manpower and performance)

Basic Up $3300 + transport allowance + completion bonus

Location: near bras basah mrt

Mon - Fri, 9am to 6pm

Sat/ ph work 9am to 3pm, will be compensated duty allowance. ** this will only be applicable when you're independent in your work


Duties:


Handle and process large volume of quotations and sales orders within the stipulated target time (including verifying and rectifying of part number errors on the orders)


Respond to enquiries from customers via phone, email and web chat in a prompt, courteous and professional manner


Process claims that arise from shipment delays, defective items, wrong pricing, etc


Collaborate with internal and external stakeholders to resolve any issues that may arise with regards to customers’ orders (including requesting of lead time changes to suppliers)


Encouraging customers to order online through the e-commerce store


Requirements


• Minimum GCE “O” Level Qualification


• Minimum 1 year of experience in order processing and handling of customer’s enquiries, able to handle large volumes of orders and enquiries.


• Comfortable to work in a fast-paced environment


Interested applicants, please send your resume to aliciasl.lim@recruitfirst.co or click "Apply Now" below


Alicia Lim Si Le


R2197748


EA License No. 13C6342


Only shortlisted candidates will be contacted.Thank you


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