As a Customer Service Executive, you will be the welcoming face of our showroom and the first point of contact for clients. You will play a vital role in guiding them through their journey, ensuring every interaction is professional, informative, and leaves a lasting impression. This role combines customer engagement with operational responsibilities, making it an exciting opportunity for service-oriented individuals who thrive in fast-paced environments.

We are a global leader in lifestyle solutions, providing innovative and premium products that transform everyday living. With a strong presence across retail and showroom experiences, we are committed to delivering exceptional customer service and tailored solutions to meet diverse client needs.

Key Responsibilities

Deliver a high level of customer experience in the showroom, ensuring each client feels welcomed and valued.

Handle client inquiries and requests via face-to-face interactions, phone, and email in a professional and timely manner.

Maintain and organize the showroom reception area while ensuring store opening/closing processes adhere to SOPs.

Collaborate with internal teams to resolve customer needs and ensure satisfaction.

Support reporting tasks, including sales/traffic data, and assist with marketing campaigns and showroom initiatives.

Candidate Requirements

At least 2 years' experience in a customer-facing role, preferably in retail, hospitality, or showroom environments.

Strong interpersonal and communication skills with a customer-focused mindset.

Ability to multi-task, stay organized, and thrive in a fast-paced setting.

Willing to work shifts and weekends (latest shift ends at 8pm; 40 hours per week).

Next Steps:

Prepare your updated resume, including current salary details (base, incentives, AWS, etc.) and expected package.

Click 'Apply here' or email to zoe.siow@adecco.com. Only shortlisted candidates will be contacted.

Zoe Siow

EA License: 91C2918

Personnel Registration Number: R22104771

Zoe Siow