Patient Relationship Officer


Job Description

Patient Relationship Officer

???? Working Hours: 44 hours work arrangement (roster)


Job Scope:


Be the first point of contact – attend to patient enquiries via walk-in or phone calls promptly and professionally.


Register patients for appointments or walk-in consultations.


Support patients after treatment – dispense prescribed medications, issue medical certificates, and schedule follow-up appointments.


Process payments accurately (cash, NETS, cheques, credit cards) and ensure proper billing records.


Handle clinic administration – update patient records, print receipts/tax invoices, and file treatment cards.


Maintain clinic operations – keep the clinic clean, assist with inventory checks, receive supplies, and pack medications.


Work closely with dental professionals and supervisors to ensure smooth day-to-day clinic operations.


Carry out any other ad-hoc duties as assigned


Requirements


Minimum Nitec qualification and above, any field.


Good communication & interpersonal skills.


No prior experience needed – suitable for entry-level candidates with a positive attitude and willingness to learn!




Dental Assistant

???? Working Hours:


5.5-day work week, 44 hrs/week


Rotating shifts: 9am–6pm / 2pm–9pm


Full training provided – no prior dental experience required!


???? Job Scope:


Assist dental surgeons during treatments & procedures.


Welcome patients, answer enquiries & ensure a positive experience.


Prepare treatment rooms, sterilize & maintain dental instruments.


Dispense prescribed medications & handle payments.


Schedule appointments & manage patient flow.


Support in ad-hoc clinic operations.


Requirements


Minimum N / O / A Levels or Diploma in any field.


Comfortable working with blood & saliva.


Able to commit to rotating shifts & wear PPE.


Positive attitude & willingness to learn – training will be provided.


Interested applicants, please email your updated CV to kate.leau@recruitexpress.com.sg for more information.


We regret to inform that only shortlisted candidates will be contacted.


EA Personnel No: R1552331


EA Personnel Name: Kate Leau Wei Xuan


Company EA license No.: Recruit Express Pte Ltd (99C4599)


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