Customer Service Officer (Healthcare/Call Centre/MNC) #HFT
Key Responsibilities
Attend to outbound calls/emails/cases on policy enquiries/requests from customers and advisors.
Provide assistance to customers on the use of the Company’s portals and mobile app.
Ensure every service request/feedback/complaint is followed through to closure within service standards.
Comply with internal policies, procedures and the relevant laws and regulations.
Assist in department procedures, workflows and administration.
Requirements
Minimum Nitec/Higher Nitec/Diploma
Minimum at least 1-3 years in customer service setting
No healthcare experience needed
For interested candidates, please submit your latest resume to jacquelinefong@recruitexpress.com.sg
Jacqueline Fong Hsin Ting (R21103226)
Recruit Express Pte Ltd
Company Reg. No. 199601303W
EA License Number: 99C4599
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