The Job Call Centre Officer


Job Description

The Job Call Centre Officer (Cards I Up to 2.6k)

Contract Tenure: Fixed end date 28 Feb 2026 / or 31 May 2026

Contract under Adecco's payroll

Located at CBP

Position 1: Credit Card Follow-Up Officer


Promote credit cards to existing customers through face-to-face engagement

Cross-sell card benefits and value propositions

Build rapport and deliver a positive customer experience

Ensure timely completion of applications and documentation

Meet performance standards, business goals, and sales targets

Present and communicate effectively with customers

Position 2: Credit Card Support Officer


Support Follow-Up Officers with credit card application matters

Conduct call reviews and ensure turnaround time is met

Update application records accurately and promptly

Assist with day-to-day operations and backend processing

Ensure quality and compliance in application handling

Work independently and manage tasks under pressure

The Talent

Strong communication and interpersonal skills

Meticulous and organized with good follow-up ability

Able to work independently and under pressure

Preferably with admin or banking-related experience

Comfortable with customer-facing or telemarketing activities

Next Steps

Send your resume to amos.tan@adecco.com

Email Topic: Credit Card Follow-Up / Credit Card Support


Apply Now     Report

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