We are looking for a capable and dependable Front Desk Representative to join our wellness and massage outlet in the Katong area. This is an important role as the front desk is the heart of the customer experience and daily operations.

If you are someone who enjoys interacting with people, takes pride in being organised, handles money responsibly, and pays attention to details, we would love to hear from you.

Key Responsibilities

• Welcome and assist customers professionally when they arrive
• Manage bookings, walk-ins, and customer enquiries
• Handle payments and maintain accurate cash handling
• Coordinate therapist schedules and appointment flow
• Ensure every customer has a smooth and pleasant experience from arrival to departure

We Are Looking For Someone Who

• Has previous customer-facing experience (retail, hospitality, service industry etc.)
• Is patient, attentive to detail, and organised
• Is comfortable handling payments and basic administrative tasks
• Can remain calm and professional even during busy periods
• Is reliable and responsible, and willing to work longer hours when required
• Singaporeans or LTVP visa holders preferred

Why Join Us

• Stable role in a well-established wellness environment
• Good incentive structure for strong performers
• Opportunity to develop customer service and operations experience
• Supportive team environment in the Katong area

How to Apply

Please email your application to:
stressless.sg@gmail.com

In your email, kindly answer the following questions:

• What previous customer-facing job experience do you have?
• Explain why you think this job is perfect for you.
• Tell us about a time you had to handle an unhappy customer and how you resolved the situation.
• What would you say to a customer who walks in for a massage, but we are fully booked and the next available slot is in 30 minutes?

We look forward to hearing from candidates who take pride in delivering excellent customer service and running an efficient front desk.

Job Types: Full-time, Part-time

Pay: From $10.00 per hour

Expected hours: No less than 20 per week

Benefits:

• Professional development
• Promotion to permanent employee

Work Location: In person