Customer Service Admin (call center + order fulfilment)


Job Description

Primary point of contact for customer enquiries, ensuring prompt and professional service delivery.


Manage spare parts forecasting, procurement coordination, and usage tracking to maintain optimal inventory levels, and minimize stock discrepancies.


Liaise closely with factory and internal stakeholders to ensure timely replenishment, and accurate order fulfiment.


Oversee grading operations, including parts extraction, and systematic stocktaking activities.


Ensure accurate monthly invoicing for parts sales in accordance with company policies and timelines.


Prepare and submit weekly operational reports


Maintain and administer the system


Drive continuous improvement initiatives, platform enhancements, and process optimization.


Manage parts packing for customer delivery, ensure accuracy and compliance with documentation requirements.


Conduct periodic office parts inventory audits.


Requirements:


Diploma in Business Administration or related discipline.


2-3 years of relevant experience in spare parts management, aftersales support, system admin.


Proficient in MS Office


Strong analytical skills


Continuous improvement mindset.




HOW TO APPLY:


Interested applicants, kindly send your resume in MS WORD format to ref11@trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.


We regret only shortlisted candidates will be notified.


Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).


Please read our privacy statement on our corporate website www.trustrecruit.com.sg.


Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chong Lih Siean (Jessy)

EA Personnel Reg No: R1547998


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