Have 2 roles, please indicate which are you keen in!

Duties for call centre / customer service (5days or 5.5 days office hours): 

Attend to enquiries and requests from phone calls/live chats in a professional, efficient, accurate and prompt manner

Resolve customers’ / financial representatives’ complaints and problems at first touchpoint resolution with good closure

Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system

Ensure effective and timely follow-up as promised to customers / financial representatives

Assess appeals and put up recommendation to Managers/Head/HOD

Perform additional or overtime duties during operational exigencies when required

Assist with ad-hoc initiatives/projects when delegated by management

Clinic Assistant Duties:

• Patient registration, or scheduling of appointments

• Assisting doctors in consultation room

• Dispense medication

• Collecting payment

• Other ad hoc duties assigned

Working Hours for clinic assistant, central:

Will be working any 5 days from Mon - Sun. Rostered 42 hours work week.

Official Clinic Hours (Rostered 42 hours work week):

Mon - Sat: 8am-9.30pm

Sun: 830am-6pm

Interested candidates, please send in your resume to jonathanlim@recruitexpress.com.sg

Jonathan Lim Yu Xiang

Recruit Express Pte Ltd EA

Licence No: 99C4599

CEI Registration Number: R22110657