Admin

???? Job Opening: Pet Hotel Admin (Full-Time)

???? Location: Singapore

???? Company: The Wagington Pet Hotel

???? Hiring Immediately

Love Animals? Join Our Team!

Are you a dog and cat lover looking to work in a fun and rewarding environment? We're looking for a full-time experienced Administrative Executive to join our dynamic team at our pet hotel.

In this role, you’ll support the day-to-day operations by managing client accounts, coordinating check-ins and check-outs for our furry guests, handling bookings and enquiries, and providing top-notch customer service. You'll work closely with our Operations Manager to help keep everything running smoothly.

We're looking for someone with a positive attitude, strong administrative skills, and a genuine love for animals. If you're great with people and pets, we want to hear from you!

Key Responsibilities:

Provide excellent customer service and handle customer recovery when needed

Communicate with clients primarily via WhatsApp and phone

Manage bookings and respond to enquiries

Verify and record AVS-required documentation

Process payments and ensure accurate settlement of accounts

Assist with pet care duties when necessary

Requirements:

Proven experience in administrative and customer service roles

Comfortable handling both dogs and cats

Able to communicate clearly in English (additional languages are a plus)

Preferably Singaporean or Permanent Resident

If you're passionate about pets and enjoy a fast-paced, customer-facing role, we’d love to meet you. Apply now and be part of a team that puts animals first!

How to Apply:

If this sounds like the perfect role for you, please email your resume to jia@thewagington.com.sg and introduce yourself briefly in the email.

Kindly note that only shortlisted candidates will be contacted