Adecco is partnering with a leading global retail group to hire an experienced Retail Operations Manager. In this role, you will oversee the overall performance and operations of multiple retail locations across Singapore, driving sales growth, operational excellence, and delivering a consistent, high-quality customer experience.
Adecco is partnering with a leading global retail group to hire an experienced Retail Operations Manager.
Key Responsibilities
Develop and execute strategic plans to achieve sales targets, profitability, and market share growth across all stores
Oversee daily retail operations, ensuring compliance with SOPs, visual merchandising standards, and company policies
Drive business performance through analysis of KPIs, sales data, and market trends
Lead, coach, and develop store management teams to achieve high performance and succession readiness
Manage staffing, recruitment, onboarding, and training initiatives across the retail network
Monitor inventory, stock control, and loss prevention to ensure operational efficiency
Oversee new store openings, closures, and retail expansion initiatives
Ensure consistent and exceptional customer experience across all touchpoints
Handle escalated customer concerns professionally and effectively
Prepare regular reports on sales performance, operational challenges, and action plans
Job Requirements
Minimum 5-8 years of retail management experience, preferably in multi-store operations
Proven track record in driving sales performance and achieving business targets
Strong leadership and team management capabilities with experience managing managers
Excellent business acumen with strong analytical and problem-solving skills
Experience in inventory management, operations, and retail compliance
Strong communication and stakeholder management skills
Well-groomed, adaptable, and thrives in a fast-paced retail environment
Next Steps:
Click 'Apply here' or email your resume to zoe.siow@adecco.com.
Only shortlisted candidates will be contacted.
Zoe Siow
EA License: 91C2918 | Personnel Registration Number: R22104771
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