Responsibilities:

·        Handle all daily operational activities of incoming and outgoing customer orders (both local and overseas) includes invoicing - billing, costing and preparation of quotes.

·        Management of customers, overseas network partner queries and local queries.

·        Close monitoring of shipments and to ensure on-board deliveries and all local pickup and deliveries are being managed in a smooth manner.

·        Update of information, movement of cargo and inventory in the marine solutions portal

·        Ensure smooth running of all job processes to achieve KPIs as set as by HOD and Management so as to ensure customer satisfaction.

·        Ensure all key processes are carried out in accordance with established procedures and instructions in compliance with regulatory requirements.

·        Ensure timely preparation of documents for billing and costing.

·        Involvement with work improvement by registering service failures

·        Assist in the implementation for new Marine Solutions customers

·        Timely submission of reports as and where needed

·        Adherence to the KPIs set as by the HOD and Management

·        Ensure timely update of customer's records to ensure completeness and accuracy of Database

·        Procurement of buy rates from vendor(s)

·        Take part in regular global conference call dedicated to Marine Solutions business and participate actively in discussions

Requirements:

·        Experienced in operational activities of incoming and outgoing customer orders (both local and overseas) includes invoicing - billing, costing and preparation of quotes

· Excellent communication and interpersonal skills

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email