Role Summary

• Responsibilities: You will be responsible for the smooth running of the Singapore office and will gain exposure to different aspects of the company, including office management, facilities, IT and recruitment administration. You will also be providing administrative support to the Management team
• Salary: S$2,800 to S$3,500 per month, depending on your previous experience
• Benefits: Generous holiday allowance, flexible working hours, private medical insurance, comprehensive travel insurance, full funding for external training, comprehensive travel insurance and more
• Role Type: Full-time, permanent. Five days a week in the Singapore office
• Start Date: We are currently recruiting for start dates throughout 2026, which occur on a monthly basis
• Location: This role is based in our Singapore office

About the Role

We are seeking a proactive and enthusiastic individual to ensure the smooth running of our Singapore office. The varied role offers exposure to different aspects of the company including office management, facilities, IT, recruitment administration, travel coordination and event planning. The role requires working on-site in the Singapore office five days a week. Our Singapore team currently consists of around 50 colleagues and is gradually growing.

You will play an important part in supporting the client delivery team to maintain our high standards of customer service and the delivery of high-quality work. You will receive training and mentorship from experienced colleagues in the global and local Operations team and have the opportunity to shape the role, contribute to improving processes and support the overall efficiency of the office.

Key responsibilties will include:

• Maintaining essential office supplies and IT equipment
• Actioning established IT procedures
• Making purchases for the office and processing expenses
• Liaising and maintaining a good working relationship with service providers and suppliers
• Creating and maintaining a safe, tidy and professional office environment, including day-to-day health and safety and workstation assessments
• Greeting all visitors and coordinating office visits from colleagues and clients
• Answering telephones and taking messages
• Arranging domestic and international shipments
• Coordinating external events, such as client meetings and attendance at scientific congresses, as well as internal social events and celebrations
• Scheduling meetings and organising logistics for off-site meetings
• Processing incoming and outgoing mail, photocopying, scanning and filing
• Supporting with the arrangements for domestic and international travel
• Supporting recruitment logistics, including coordinating and preparing for interviews, setting up meeting rooms, preparing materials and welcoming candidates
• Responding to general administrative and ad-hoc tasks, as well as supporting the wider Technical and Operational Support team, including other tasks as required to support the office

About You

We are seeking a motivated candidate who enjoys taking ownership of their work and contributing to the smooth running of the office, helping create a positive working environment for colleagues.

Essential requirements for the role are:

• Strong organisational skills, with the ability to plan, prioritise and communicate your workload effectively
• Highly reliable and dependable, consistently following through on tasks and meeting deadlines
• A good level of proficiency in written English and arithmetic
• A dedication to providing excellent customer service and professional verbal and written communication
• A friendly and approachable demeanour that contributes to a positive office culture
• An excellent attention to detail
• Fluency in Microsoft Office suite, including Outlook
• Discretion and the ability to handle sensitive documents and information appropriately
• A high level of proactivity to shape this role and add the most value to those you support
• A proactive mindset and an eagerness to take on new challenges with a friendly, positive and ‘can-do’ attitude

While some experience as an Office Administrator, or in a related role, is desirable, we also welcome applications from individuals who are looking to start their career in facilities or take the next step in their professional journey.

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our lasting client partnerships create a direct and measurable impact on the successful launch of novel therapies and devices across a wide range of disease areas. Our vision is to be a community of the very best people, constantly challenging ourselves to make meaningful and outstanding contributions to improving healthcare.

We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list since 2017. Additionally, our Singapore office has been certified as a Great Place to Work®, recognising our commitment to a positive workplace culture, employee experience, and benefits.

On 27th May 2022 Costello Medical received its certification as a B Corporation. We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.

The Recruitment Process

Our recruitment process includes an assessment for you to complete in your own time, followed by a telephone interview with a member of the Talent Acquisition team. If successful, you will be invited to an interview with senior members of the Singapore office. Our standard recruitment process lasts around 2 to 4 weeks, however this can be adapted if necessary.

We are currently recruiting for start dates throughout 2026, which occur on a monthly basis. Whilst there are no set application deadlines, we strongly recommend applying as early as possible so that we can begin processing your application. The role may close when suitable candidates are found.

Please note that this role is available in our Singapore office. You can learn more about our office locations here: www.costellomedical.com/careers/locations

What We Offer

• A competitive starting salary of S$2,800 to S$3,500 per month depending on your previous experience
• 18 days’ annual leave plus public holidays
• Private medical insurance
• Flexible benefits scheme offering additional holiday, cash payments and wellbeing benefits
• Paid study leave and funding for external qualifications
• Comprehensive travel insurance
• Flexible working hours
• Regular company-funded social activities

Please click here to learn about our reward package and the other benefits of working for Costello Medical: https://www.costellomedical.com/careers/benefits-package-in-singapore/

How to Apply

You are required to submit your CV and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. As written communication is a vital skill for this role, if your cover letter is suspected to have been generated by Artificial Intelligence (AI), your application is likely to be disqualified. Your CV should clearly state the dates of all qualifications and grades achieved where applicable. Please contact the Talent Acquisition team at recruitment@costellomedical.com if you have any questions about the role or application process.

Visa Sponsorship

Please note that we are unable to support Employment Pass applications for this role and you will therefore need the right to work in Singapore independently from the company.