Responsibilities:

·        Attending to Customer’s enquiries and booking of shipments

·        Arrange for space booking and monitoring

·        Liaise closely with Import / Export Department for smooth execution for all jobs

·        Preparation of all pre-alerts to all respective stations prior to arrival and departure of shipping

·        Checking of arriving and uplift details each morning and keep all Customers informed of the acquired information

·        To check and ensure customers special request / handling is duly compiled

·        Deal with the respective parties effectively and efficiently, with good negotiation skills

·        Good filings systems and proper housekeeping

·        Build and improve good working relationships with the internal and external customers

Requirements:

Degree or Diploma in Logistics, Supply Chain Management, Business Administration, or a related field.

Min 2 years customer service experience in air freight in 3PL

Preferred experience with shipping procedures and operational workflows.

Strong analytical and problem-solving skills. Ability to think critically and resolve operational issues efficiently.

Excellent communication and interpersonal skills.

Ability to work effectively in a fast-paced, dynamic environment. High level of accuracy and attention to detail in managing documentation and operational tasks.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to irene.lee@cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion