Shipping Assistant (Freight Forwarding / Agency Support)

Location: Central Area

Working Hours: 5-day work week, office hours

Salary (commensurate with experience): Up to $3,500 + performance bonus

Duration: Permanent

Industry: Freight and Logistics Solutions Provider

Main Responsibilities

Build and maintain working relationships with overseas shipping agents.

Identify, evaluate and recommend new overseas agents when required.

Correspond with overseas agents on agency-related matters.

Monitor overseas agent contributions and support network coordination matters.

Coordinate new agent code creation in the CW1 system, including basic background checks.

Support regional office matters relating to agency agreements.

Assist with yearly liability insurance policy renewals.

Support direct customers with supply and shipment arrangements when required.

Handle marine insurance claims, including cargo claims and liability claims.

Support ad-hoc shipping, logistics and agency administration duties as assigned.

Requirements

Training will be provided.

At least 1 year of prior experience in shipping, logistics or freight forwarding will be advantageous.

Knowledge of overseas shipping agency matters, especially within Southeast Asia, will be advantageous.

Organised, detail-oriented and able to coordinate with internal teams, customers and overseas partners.

Bilingual in English and Mandarin to liaise with Mandarin-speaking clients who can only communicate in Mandarin

Send your resume via Email to Jane@searchpersonnel.com.sg