Position : Dental Clinic Operations Manager
Location : Nearest MRT (Shenton/Downtown)
Working hours : Five-day rotating workweek, up to 44 hours per week, including weekends based on clinic operating requirements. Shift timings: 9AM - 9PM / 9AM - 6PM - Weekends)
Salary (commensurate with experience) : Up to $5000 Basic + $1500-$2000 Monthly Commission + Performance Bonus + 14 Days Leave + 1 Day Birthday Leave
Duration : Permanent
Industry : Dental
Main Responsibilities:
Manage daily clinic operations, patient flow and clinic efficiency.
Plan doctor and nurse rosters for smooth coverage.
Improve patient experience, follow-ups and service recovery.
Maintain clinic facilities, equipment, inventory and vendors.
Reduce cancellations and no-shows.
Support appropriate treatment-plan conversion, patient education, follow-up and referral initiatives while maintaining ethical patient-care standards.
Track clinic revenue, ARPU, collections and key KPIs.
Recruit, train and manage clinic teams.
Improve SOPs, staff productivity and patient care standards.
Manage billing, treatment reconciliation, payment collection and doctor-commission calculations.
Monitor budgets, operating costs, inventory usage and clinic profitability.
Other ad-hoc activities assigned
Requirements:
At least three years of experience in dental, medical, specialist-clinic or comparable healthcare operations.
At least one year of supervisory or team-management experience.
Email to: diana@searchpersonnel.com.sg for more information.
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