We are partnering with a leading bank to hire a Junior Bank Operations

Contract until 30th Dec 2026

Located at the East

Job Title: Channel R&M Officer (Processing)

Job Purpose

The role of R&M Officer (Processing) role is to perform and ensure timely and accurate set-up/maintenance of customers' profiles in e-banking platforms.

Expectation

1. To ensure that cut off times and SLAs of various products are met

2. To ensure 100% accuracy and quality in tasks performed

3. Ensure handling of enquiries and updating of statuses of cases are timely and accurate.

Responsibilities

1. Set up and maintain profiles of customers in various e-banking systems in accordance to forms submitted

2. Perform tagging of users as authorizers/administrators in system when required.

3. Handle enquiries & follow up

4. Update tracking spreadsheets

5. Perform Live verification of systems

6. Any other duties assigned in the course of work or rotation of duties

Requirements

Good communication skills

Good team player

Able to work independently, fast and accurate

Basic knowledge of PC and internet security

Microsoft word, access & excel skills

Next Steps

Drop your resume and contact us to follow-up, or send your resume to amos.tan@adecco.com

Only shortlisted candidates will be contacted