Assistant Team Lead (Customer Service)


Job Description

Our client is a well-established custodian of Singapore's heritage, assuming the role to promote and safeguard our diversity for educational purposes, cultural understandings as well as nation building.


The Opportunity


9:30am to 7:30pm daily, (Friday till 9:00pm)

5 days/week (Including weekends & PH)

Location includes Central, near Raffles Place, Cityhall

Gross up to $3,000

1-Year Contract + Completion Bonus

The Job


Opening and closing of POS system

Check and update briefing notes

Activate and deploy up to 10 - 20 staff per day

Managing up to 2 museums

Led a guided tour to share about the gallery highlights

Arrange for training or other admin for new trainees

Inventory check and update

Daily summary report

Daily gallery checks

POS report checks (tally with Certis report)

The Requirements


Strong interpersonal skills, preferably bilingual

Proficient in Microsoft Office, Point of Sale Systems, and digital technologies

Experience in handling various payment modes

2 years of front line/ customer service experience, preferably in hospitality

Skilled in service delivery, problem resolution, and service recovery

Good telephone etiquette and communication skills

Flexible in customer interactions in a front-facing role

Willingness to work on weekends and public holidays


Next Step


Prepare your updated resume and email to zhicheng.wong@adecco.com with the following details:


Full Name

Residential Area

Commitment Period

Expected Salary

Earliest Commencement Date


*Please note that only shortlisted applicants will be notified and this is on a 1 year contract, subject to renewal.


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