Period:

1 Year

Salary:

$2760

Job Description:

Facilitate and manage the end-to-end processing of corporate and public facility booking requests.

Ensure all users strictly adhere to corporate booking terms and conditions, maintaining prompt follow-ups on outstanding payments.

Manage the shared organizational mailbox, ensuring all reservation requests and incoming correspondences are addressed within the established service-level agreements

Attend to public and corporate user feedback, general enquiries, complaints, and requests for quotations (RFQ) professionally.

Review, investigate, and follow through on complex user issues to ensure effective resolution.

Generate, analyze, and prepare facility booking reports for management review when required.

Assist in user administration workflows and execute system user acceptance tests (UAT) for the organization's mobile application.

Requirements:

Minimum 2 years of dedicated experience in customer service, helpdesk support, or operations. Prior experience handling facility or venue bookings is highly preferred.

Proficient in Microsoft Office applications, with strong practical capability in Microsoft Excel for reporting purposes.

Excellent written and verbal communication skills; comfortable handling professional service recoveries and corporate quotations.

Availability: Must be available to attend a scheduled group interview session on 15 June 2026 at 2:30 PM.

Working Location:

Near Stadium

Working Hours:

Monday – Friday 0900 – 1830

Send in your resume to Junyuan.LI@cornerstoneglobalpartners.com