[Job ID: 1493952]

Responsibilities: Receptionist cum Sales Support (Japanese Speaking)

Handle reception duties and attend to outpatient registration when required.

Respond to Japanese-speaking patient phone calls in Japanese.

Reply to Japanese-speaking patient email enquiries in Japanese.

Provide support to clinical operations during peak periods, including preparation tasks such as packaging or assisting sections experiencing high workload.

Prepare and send monthly emails to corporate Japanese-speaking and English-speaking clients regarding medical certificate (MC) matters in Japanese and English as required.

Prepare quotations in both Japanese and English for Japanese-speaking and English-speaking clients and stakeholders.

Send monthly MC reports to corporate clients.

Compile monthly production reports using Excel.

Assist with ad-hoc sales support duties such as photography for clinic use and preparation of additional reports when required.

Requirements:

Working experience in any field or position.

Proficiency in Japanese for liaising with Japanese-speaking patients, clients and stakeholders.

Basic computer literacy, including common office applications.

Strong communication and interpersonal skills.

Customer-oriented attitude with a pleasant and patient-friendly disposition.

Ability to multitask and perform well in a fast-paced environment.

Willingness to work overtime during peak periods when required.

Willingness to work on Saturdays (morning shift).

If you are interested in the role, please feel free to contact me at

cv_madoka@goodjobcreations.com.sg