Location: Enabling Village, Canopy Block, #01-10
20 Lengkok Bahru, Singapore 159053
About the Role
AMGD Superfood Restaurant is looking for a responsible, hands-on and service-oriented Restaurant Manager to oversee our daily restaurant operations.
The Restaurant Manager will lead the service team, maintain high standards of customer service, manage administrative duties and ensure the restaurant operates smoothly and efficiently. The candidate must communicate confidently in English and be comfortable using computers and digital systems.
As an inclusive employer, AMGD works with team members of different abilities. The Restaurant Manager should be patient, respectful and committed to creating a supportive working environment for everyone.
Key Responsibilities
- Manage the restaurant’s daily opening, service and closing operations
- Lead, supervise and support front-of-house staff
- Prepare staff rosters and arrange manpower for daily operations
- Conduct staff briefings and assign daily duties
- Train team members on service standards, restaurant procedures and customer care
- Provide patient and appropriate guidance to team members with disabilities
- Ensure guests receive warm, professional and efficient service
- Handle customer enquiries, feedback and service recovery
- Manage reservations, group bookings and corporate event enquiries
- Coordinate with the kitchen to ensure smooth and timely service
- Monitor food presentation, cleanliness and overall restaurant standards
- Manage the POS system, payments, cash handling and daily sales closing
- Prepare basic sales, attendance, inventory and operational reports
- Use email, WhatsApp, Microsoft Office or Google Workspace for daily communication and administrative work
- Monitor stock levels and coordinate ordering with suppliers
- Assist with menu promotions, restaurant events and sales initiatives
- Ensure compliance with food safety, hygiene, workplace safety and halal requirements
- Report operational issues, customer feedback and business performance to management
- Perform other reasonable duties required for the smooth operation of the restaurant
Requirements
- Able to speak, read and write English confidently
- Good communication and customer-service skills
- Computer literate and comfortable using:
- POS and payment systems
- Email and WhatsApp
- Microsoft Word and Excel
- Google Docs and Google Sheets
- Online reservation and delivery platforms
- Previous experience in restaurant, café or food-and-beverage operations
- Supervisory or restaurant management experience is preferred
- Able to lead a team and manage staff from diverse backgrounds and abilities
- Patient, responsible, organised and able to solve problems independently
- Comfortable handling customer complaints professionally
- Able to work in a fast-paced environment
- Able to work shifts, weekends and public holidays when required
- Food Safety Course certification would be an advantage
Preferred Qualities
- Hands-on leadership style
- Strong sense of responsibility and ownership
- Positive and calm under pressure
- Passionate about healthy food and customer service
- Supportive of AMGD’s inclusive employment mission
- Able to build a respectful, motivated and cooperative team
Working Arrangements
- Employment type: Full-time
- Working hours: Shift-based, including weekends and public holidays where required
- Salary: To be discussed based on experience
How to Apply
Please submit your résumé together with your current salary, expected salary and earliest available starting date to superfood@amgd.sg AND +65 83336094
Job Type: Full-time
Pay: $1,600.00 - $2,500.00 per month
Benefits:
- Food provided
- Professional development
- Promotion to permanent employee
Education:
- Lower Secondary Qualification (Preferred)
Experience:
- Restaurant management: 1 year (Required)
License/Certification:
- Hygiene certs (Preferred)