Oversee the overall daily operations and performance of multiple F&B outlets.

Develop and implement business strategies to drive outlet performance, profitability, customer satisfaction, and sustainable business growth.

Lead the annual budgeting process, financial planning, cost control, and performance forecasting.

Set operational targets and KPIs, monitor business performance, and implement appropriate action plans to achieve company objectives.

Lead, manage, coach, and develop Outlet Managers and operations teams to ensure high standards of service and operational excellence.

Ensure all outlets comply with applicable food safety, workplace safety, hygiene, licensing, and regulatory requirements.

Oversee purchasing, inventory management, supplier and vendor relationships to optimise operational efficiency and control costs.

Review and analyse operational and financial reports, identify business gaps and opportunities, and implement corrective measures where necessary.

Work closely with internal departments and external stakeholders to ensure operational consistency and support overall business objectives.

Drive continuous improvement initiatives to enhance operational efficiency, service quality, customer experience, and profitability.

Lead and support new outlet openings, menu launches, marketing promotions, and other business development initiatives.

Stay updated on Singapore’s F&B market trends, customer preferences, and industry developments to identify new business opportunities.

Provide regular operational and business updates to the CEO / Managing Director and recommend strategies for further growth and improvement.

Requirements

Minimum 8–10 years of relevant experience in the F&B or hospitality industry, with at least 3 years in a General Manager or equivalent senior leadership role.

Proven track record in managing multi-outlet or multi-unit F&B operations.

Strong commercial acumen with solid experience in budgeting, cost control, P&L management, financial analysis, and business performance management.

Strong leadership, people management, interpersonal, communication, and decision-making skills.

Demonstrated ability to lead and develop Outlet Managers and operations teams.

Good understanding of Singapore’s F&B market, customer trends, and industry practices.

Strong knowledge of food safety, hygiene, workplace safety, and relevant licensing and regulatory requirements.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email ref44@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.