Position : Dental Clinic Operations Manager

Location : Nearest MRT (Shenton/Downtown)

Working hours : Five-day rotating workweek, up to 44 hours per week, including weekends based on clinic operating requirements. Shift timings: 9AM - 9PM (Weekdays) / 9AM - 6PM - Weekends)

Salary (commensurate with experience) : S$4,000–S$5,000 basic per month + up to S$2,000 Monthly Commission + Performance Bonus + 14 Days Leave + 1 Day Birthday Leave

Duration : Permanent

Industry : Dental

Main Responsibilities:

Manage daily clinic operations, patient flow and clinic efficiency.

Plan doctor and nurse rosters for smooth coverage.

Improve patient experience, follow-ups and service recovery.

Maintain clinic facilities, equipment, inventory and vendors.

Reduce cancellations and no-shows.

Support treatment conversion, upselling and referrals.

Track clinic revenue, ARPU, collections and key KPIs.

Manage billing, payment reconciliation and doctor commissions.

Control clinic costs, budgets and stock usage.

Recruit, train and manage clinic teams.

Improve SOPs, staff productivity and patient care standards.

Reconcile treatments, invoices and payments accurately.

Verify doctor commission calculations and payouts.

Manage budgets, cost control, stock usage and profitability.

Other ad-hoc activities assigned

Requirements:

Minimum 3 years in similar setting

Email to: diana@searchpersonnel.com.sg for more information.