Provide exceptional customer service via phone, email, and in-person interactions, addressing inquiries and resolving issues promptly and courteously.
Receptionist / Admin Officer (Min Diploma) #HFT
Process orders, payments, and refunds accurately, ensuring adherence to company policies and procedures.
Handle customer complaints and escalate complex issues to appropriate departments for resolution.
Maintain customer records and documentation systematically, ensuring confidentiality and accuracy.
Collaborate with internal teams to improve service processes and contribute to overall customer satisfaction goals.
Requirements:
Minimum Diploma / Degree in any field
Candidates with prior customer service experience preferred
IT savvy and proficient in Microsoft Office
Interested candidates, kindly email your latest resume to:
jacquelinefong@recruitexpress.com.sg
Jacqueline Fong Hsin Ting (R21103226)
Recruit Express Pte Ltd
Company Reg. No. 199601303W
EA License Number: 99C4599
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