Customer Service Administrator


Job Description

Customer Service Administrator (Scheduling / Invoicing)


Location : East – Loyang Way


Working hours : Monday to Friday, 8.30am–5.30pm | Saturday half day (hours to be confirmed)


Salary (commensurate with experience) : Up to $3,200 + AWS + Performance Bonus + Annual Leaves + Medical Benefits


Duration : Full-time (permanent / contract to be confirmed)


Industry : Home Appliances




Main Responsibilities:


Handle incoming calls and customer enquiries.


Schedule and confirm appointments with customers and contractors.


Resolve billing queries and discrepancies.


Prepare invoices and quotations for standard items.


Maintain accurate appointment, billing and customer records.




Requirements:


Customer service, administrative or billing experience is advantageous.


Comfortable handling high call volumes and managing multiple tasks.


Organised, detail-oriented and familiar with basic invoicing.


Proficient in Microsoft Office and able to learn invoicing software.




Email to: chloe@searchpersonnel.com.sg


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