Position: Customer Service cum Admin Assistant


Job Description

Position: Customer Service cum Admin Assistant


Location: Pioneer (Near to Boon Lay MRT station)


Working hours: Monday to Friday (7.50am - 4.50pm) with 1 Saturday duty per month


Salary (commensurate with experience): Up to S$3,000 Monthly Basic Salary + Performance Bonus + 14 Days Annual Leave + Medical Benefits


Duration: 1-year contract with potential conversion to permanent


Industry: Fire Protection




Main Responsibilities:


Greet and assist customers visiting the store


Handle customer enquiries and provide accurate information on products and services.


Prepare quotations based on service reports and follow up with customers for confirmation.


Generate invoices and process payments.


Maintain accurate servicing records, documentation and filing.


Monitor servicing progress and provide timely updates to customers.


Coordinate collection, servicing and delivery arrangements with internal teams.


Handle customer enquiries and sales leads received through e-commerce platforms; no packing duties required.


Maintain a clean and organised front-counter area.




Requirements:


Minimum Nitec or equivalent qualification.


Comfortable using basic computer systems and Microsoft Office applications.


Willing to learn; training will be provided.


Prior experience in sales administration, customer service or front-counter support would be advantageous but is not required.




Email to: abby.pang@searchpersonnel.com.sg for more information

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