Position: IT Application Support Executive

Location: Defu Lane

Working hours: Monday to Friday (8:30am - 5:30pm)

Salary (commensurate with experience): Up to S$4,000 Monthly Basic Salary + AWS+ Performance Bonus + Medical Benefits

Duration: Permanent

Industry: Gas Distributor

Main Responsibilities:

Provide IT and application support for Microsoft Dynamics 365 Business Central, Microsoft 365 and other business systems.

Troubleshoot user issues involving applications, access, configuration and system errors.

Support key business workflows including purchasing, sales, inventory and finance.

Manage user accounts, roles and access permissions.

Assist in troubleshooting system integrations, APIs and web-based applications, coordinating with vendors where necessary.

Assist with system upgrades, enhancements, testing and User Acceptance Testing (UAT).

Assist with workflow automation and digitalisation initiatives using tools such as Power Automate and Power Apps.

Support the responsible use of AI-enabled tools such as Microsoft Copilot, ChatGPT and Gemini.

Maintain relevant IT, application and user-support documentation.

Support IT security, access reviews and other IT improvement initiatives.

Requirements:

Diploma or Degree in Information Technology, Computer Science, Business Information Systems or a related discipline.

At least 2 years of relevant experience in IT support, application support or IT operations.

Hands-on experience with Microsoft Dynamics 365 Business Central is advantageous.

Basic understanding of APIs, web services or system integrations.

Exposure to Power Automate, Power Apps, automation or AI-enabled tools would be advantageous.

Email to: abby.pang@searchpersonnel.com.sg for more information