Responsibilities:

MS 365 Administrator

Administer Microsoft Entra ID, Exchange Online, teams and sharepoint

Manage users accounts, licenses, access permissions and MFA

Support onboarding, offboarding and account lifecycle management

Review Privileged access and 365 security alerts

Maintain MS 365 configuration and operational documentation

Network & Firewall Management

Network & Firewall Management, manage firewalls, switches, Wi-Fi and network, Review daily alert and network documentations

Coordinate with ISPs and vendors for network incidents.

Monitor network availability and performance

IT Security & Endpoint Management

Review daily security dashboard sna endpoint protection alerts.

ManageEngine Endpoint central

Monitor patch compliance and end point health

Investigate initial security alerts and escalate incidents

Maintain IT asset inventory and security compliance records

IT operations & Documentation

Maintain infrastructure inventory and network diagrams.

Manage IT tickets and vendor support.

Prepare weekly IT operational reports.

Support IT infrastructure project and improvements.

User onboarding & IT training

Prepare accounts, devices and access for new employees

Access revocation

Conduct IT onboarding security awareness training

Explain AUP, MFA and company IT procedures

Requirements:

Diploma in IT related

5 years+ working experience in infrastructure and end user support. Call Center support experience is a plus, meaning understanding various call centre systems.

Technical Skills:

Microsoft 365 administrator hands on experience are mandatory.

Network knowledge, experience with Pal Alto firewall setup, e.g VPN, SSO

Endpoint Management & Security

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref10@trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

Last drawn salary

Expected salary

Notice period

Reason for leaving

We regret only shortlisted candidates will be notified.