E-Commerce Operations Assistant (Product Listing & Order Fulfilment)

Working Days & Hours

Monday to Friday: 8:00 AM – 6:00 PM

Saturday: 8:00 AM – 3:00 PM

Lunch Break: 12:00 PM – 1:00 PM daily

Sunday: Rest Day

Normal working hours: 44 hours per week.

Scheduled overtime: 7 hours per week.

Overtime is paid at 1.5 times the basic hourly rate for eligible employees, in accordance with Singapore employment regulations. Actual monthly earnings depend on overtime hours worked.

Job Responsibilities

1. Product Photography & Online Listings

Take clear, attractive product photographs.

Edit product images with clean white backgrounds.

Create and upload new product listings to Shopee, Lazada, Shopify and TikTok Shop.

Update product descriptions, selling prices and product information.

Ensure all online product listings are accurate and properly maintained.

2. Customer Service

Respond promptly and professionally to online customer enquiries.

Assist customers with product information, orders and delivery enquiries.

Handle basic customer service matters.

3. Data Entry & Administration

Perform daily data entry and maintain accurate records.

Update product information, inventory and order details.

Assist with general e-commerce administrative duties.

4. Order Picking & Packing

Pick products accurately according to customer orders.

Check product quantities and condition before packing.

Pack products carefully to prevent damage.

Prepare parcels for courier collection.

Ensure orders are processed and dispatched accurately and on time.

Job Requirements

Basic computer knowledge, including Microsoft Excel.

Able to take clear product photographs using a smartphone.

Basic photo editing skills are an advantage.

Experience with Shopee, Lazada, Shopify or TikTok Shop is an advantage.

Able to read, write and communicate in English to handle customer enquiries and product listings.

Responsible, hardworking, organised and detail-oriented.

Able to work independently and as part of a team.

Willing to perform both computer-based work and physical order picking and packing.

Previous e-commerce experience preferred, but training will be provided.

Applicants must already have the legal right to work in Singapore. No work pass sponsorship is available for this position.

Salary & Benefits

Basic monthly salary plus overtime payment.

Estimated gross monthly earnings of S$2,800 – S$3,000 (inclusive of overtime).

Employer CPF contributions in accordance with CPF regulations.

Paid annual leave and medical leave.

Public holiday entitlements in accordance with Singapore employment regulations.

Stable, long-term employment opportunity.

Training will be provided.

How to Apply

Send your resume vide whatapp 96153830 (Mr Lim)