Customer Service Officer (Patient Service)-SIMPLE DUTIES
Location: Near Senja LRT
Working hours: 5 days, Monday to Friday (9.00am to 6.00pm
Salary (commensurate on experience): Up to $3200 + AWS + Variable bonus + 14 days annual leave
Duration: Permanent
Industry: Nursing home
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Main Responsibilities:
Receive, answer and transfer calls.
Take down messages if the recipient is unable to take the call
Attend to visitors ad handle inquiries
Manage the auto-gate intercom system
Manage the public address system
Open the letter box every day
Re-direct incoming and outgoing mails/faxes
Maintain a good filing system and records.
Handle admission or discharge of residents.
Collection of payment
Monthly billing
Issuing of invoices and receipts
Date entry and administrative work
Handle clients feedback
Requirements:
Qualification: Diploma in Business or Equivalent
Prior working in a nursing home
Bilingual in English and Mandarin/Malay to communicate with Chinese/Malay clients who can only speak mandarin.
Email to joie@searchpersonnel.com.sg
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