IT Support Engineer (Cloud Management / IT Infrastructure) 

Location : International Business Park (Nearest MRT: Jurong East walking distance)

Working hours : 5 days a week, Monday - Friday, 8.30 am - 5.30 pm

Salary (commensurate with experience) : Up to $8000 + AWS + Medical/ Dental Allowance

Duration : Permanent

Industry : Develop and Manufacture an extensive range of building automation products

Main Responsibilities:

Monitor and maintain computer systems and networks

Diagnose and troubleshoot technical issues, including account setup, network configuration and cloud management

Install and configure computer hardware, software, systems, networks, printers and scanners

Maintain and up-keep IT equipment inventory and documentation, in compliance with IT policies and procedures and to ensure proper tracking and disposal.

Responsible for hardware and software licensing and compliance.

Maintain and ensure system security and data integrity.

Support members for usage of IT infrastructure (such as E-Learning system), create operation manuals when necessary.

Conduct IT trainings for new and existing employees.

Manage vendor contracts, maintenance agreements, equipment procurement, purchasing negotiations, and fostering relationships.

Requirements:

Degree or Diploma in Computer Science with at least 2 years relevant experience

Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role

Hands-on experience with Windows OS environments

Good understanding of cloud management, computer systems, mobile devices and other tech products

On-site support and resolution of all software and equipment issues

Ability to diagnose and troubleshoot basic technical issues

Good problem-solving and communication skills

The position may occasionally require carrying of IT equipment

Email your resume to Jane@searchpersonnel.com.sg