Customer Support Assistant Required in Singapore


Job Description

Leading Utilities Industry 


Duration: 2 years extendable/convertible


Working Location: Kallang Sector


Working hours: 08.00am – 5.30pm/ 08.30am – 6.00pm (Monday to Friday)


Job Duties


Process application and termination requests for residential and commercial customers timely and accurately.

Review of supporting documents received for utilities account opening and closing requests.

Respond to customer application or termination requests and provide follow up assistance if necessary.

Work in close collaboration with internal departments for applications and termination related activities.

Analyse situation and provide with the best appropriate solution.

Work in cross functional team to deliver changes with positive impact in a progressive environment.

Requirements


Entry level are welcomed to apply

1-2 years of processing experience will be preferred

Knowledge in systems (e.g., SAP) will be preferred

Possess initiative, confidence and the ability to work independently

Possess good oral and written communication skills

Proficient in MS Office applications

A team player with a positive service mindset who thrives in a fast paced environment

Meticulous, attentive to details and a fast learner

Book NOW to avoid disappointment!


As this position is urgent, interested applicants please WHATSAPP Shao Ze at 9154 2691 and indicate the following:


Name:


Availability to start work:


Nearest MRT to your Residential area:


(Customer Support)


EA Personnel Name: Ng Shao Ze


EA Personnel No: R21103145


EA License No: 01C4394



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