Shipping Coordinator/Assistant 

Location: Jurong Area (Nearest MRT: Lakeside) 

Working hours: 5-day work week Monday to Friday, 8.30am – 5.30pm OR 9.00am – 6.00pm

Salary (commensurate with experience) : Up to $3800 + Variable Bonus + 14 days Annual Leave 

Duration: Permanent 

Industry: Consumer and Moving Services – MNC 

Main Responsibilities:

Coordination of all inbound/outbound shipment

Offer customer support by advising on shipments, country rules, and regulations, and follow up until the transaction is complete

Book the consignment (freight / transporters / forwarders) based on the company’s cost and pricing strategy 

Organize the booking and operations in accordance with the client’s service sold

Send all necessary information and documentation to clients /agents /sea companies /forwarders etc timely 

Send relevant delivery document and files for Sea Import and Air Freight to Branch Manger for invoicing instructions to Accountant Manager

Liaise and maintain good relations with agents and shipping companies.

To mail original sets of client documentation to destination agent and apply for export permit for shipping lines after Bill of Landing is received  

To prepare the pre-alert ticking the service instructions

Transfer the Pre-Alert project to the Customer Service Manager for review, then send the approved Pre-Alert to the destination agent or branch.

Immediately inform the Branch Manager of any changes in export or import regulations and estimate their impact on the organization and costs

Follow up the container’s status on a daily base

Collect the agent’s general tracker 

Master NSI and office tools 

Conduct the suppliers' annual evaluation

Requirements: 

Minimum O levels 

Minimum one to two year of relevant experience

Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to: xinyi@searchpersonnel.com.sg for more information.