Urgent! Customer Service Officer


Job Description

Leading Utilities Group company

Urgent! Customer Service Officer (Live Chat) | Office Hours | Geylang Bahru

Duration: 6 months extendable/convertible


Working Location: Kallang Sector (Nearest MRT: Geylang Bahru)


Working hours: 08.00am – 5.00pm, 08.30am – 5.30pm or 09.00am – 6.00pm (Monday to Friday, 8 hours work per day) and Alternate Saturday 08.00am – 1.00pm (4 hours work)


0.5 month completion bonus


Job Responsibilities


Process letters and emails correspondences to customers upon request

Attend to incoming General Hotline calls

Manage customer enquires via livechats

Handle customer enquiries on payment arrangement and reconnection

Job Requirements


At least 1 year of relevant work experience in customer service

Excellent verbal, written and interpersonal skills

Ability to multitask, organize and prioritize work

Ability to work independently while being a cohesive team member

As this position is urgent, interested applicants please WHATSAPP Kenneth at 9129 5112 and indicate the following:


Name:

Availability to start work:

Nearest MRT to your Residential area:


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