Front Desk Executive / Customer Service


Job Description

Front Desk Executive / Customer Service – Up top $2,800 Basic – Tiong Bahru - ALL WELCOME!

Location : Tiong Bahru

Working hours : 6 Days Work Week - 3 rotating shifts (7AM-3PM, 3 PM -11 PM, 11 PM -7AM) or Permanent Night Shift (11PM-7AM)

Salary (commensurate with experience) : Up to $2,800 Basic + Meal Allowance + AWS + Performance Bonus + 10 Days Annual Leave (1st Year)

Duration : Perm

Industry : Hotel

 


Responsibilities:


Perform guests check in or check out according to hotel procedures and service standards.

Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.

Perform cashiering and updating of guest records.

Handles all incoming calls for guests or internal departments.

Handles the day-to-day operation of Front Office department.

Work closely with internal departments to ensure smooth-flowing of operations and to achieve maximum guest satisfaction.

Any other ad-hoc duties as assigned

 


Requirements:


Willing to work weekends & Public Holidays and either 3 rotating shifts or permanent night shift

Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

No experience required!

 


Email to: jeslyn@searchpersonnel.com.sg

 


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