Job Description :

Provide daily administration support including scheduling of meetings, planning team bonding activities and documentation, incidents and request handling for the department.

Prepare weekly and monthly report for Management to review

Conduct small group training for Service Request Readiness (SDR)

Assist in maintaining IT asset inventory which include tagging and updating

Liaising with vendors, purchasers, requesters, Finance and suppliers on discrepancy in documents such as POs and DOs

Ensure proper documentation, incidents / request handling till closure

Conduct period review and analysis of incidents / requests, monthly data extraction and report consolidation

Execute IT service requests including coordination and communication with relevant support parties

Provide recommendation and improvement, modification for existing SOP from time to time

Initiate sourcing of hardware and software and obtain quotations for comparison to meet business units’ requirements

Negotiate with external vendors for best terms and conditions of the purchases

Keep track purchase summary

Maintain records and databases containing information regarding company’s software, licenses and warranties

Requirements :

Minimum 1 years of experience in an IT support or administration role

Nitec / Diploma in Information Technology

Ability to work independently and as part of a team

Proficiency in MS Office

Excellent communication and problem-solving skills

Good interpersonal skills & office organisation skill

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

Education level 

Working experiences 

Each employment background 

Reason for leaving each employment 

Last drawn salary 

Expected salary 

Date of availability

EA Personnel Name: Bernadette Koh

EA Personnel No: R1877924

EA License No: 90C4037