Technical Supervisor or Team Lead 

Location : Islandswide- Office in Outram

Working hours : 5 days work week;(8.30am, -6.00pm)

Salary (commensurate with experience) : Up to $4800 Basic +Transport allowance $400-$750  AWS + Performance Bonus + $60 Mobile reimbursement + Birthday leave + Health insurance + allowance 

Duration : Permanent

Industry : Security system

Main Responsibilities:

Oversee the whole process of service cum maintenance workflow

Front line contact with client representatives on all service/maintenance related issues

Liaise with internal stakeholders on the delivery of resources and work scope to customers

Lead a team of service team members

Oversee the hiring of new candidates

Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics

Determine new, creative ways to employ teams on service deliveries and distribute responsibilities

Manage day-to-day client interactions and expectations for optimal results

Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships

Possess a knowledge base of each client's business, organization and objectives

Be responsible for operationally managing multiple aspects of the team.

Ensure smooth progress and timely delivery and completion of maintenance commitments to clients

Perform a wide variety of technical and non-technical tasks

Requirements:

Nitec in Electrical/Electronic Engineering 

Minimum 2-3 years relevant working experience

Hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a MUST

Hands-on experience in security system configuration, application programming and integration with third-party systems will be an advantage

Bilingual in English and Mandarin to communicate with Chinese associates who can only speak mandarin.

SINGAPOREAN ONLY

Email to joie@searchpersonnel.com.sg