Our client is among the most widely used apps in Singapore. They provide services such as ride services, restaurant delivery, and other logistics services.
The Job
Provide excellent customer service by assisting clients in choosing the right rental vehicle based on their needs, preferences, and budget.
Actively engage with walk-in customers, answer inquiries via phone or email, and convert inquiries into appointment bookings to meet or exceed sales goals.
Develop a comprehensive understanding of the available vehicles, rental policies, insurance options, and additional services offered by GrabRentals.
Handle reservations, process rental agreements accurately, and manage rental administrative work efficiently.
Identify opportunities to upsell additional product add-ons, such as insurance coverage, vehicle damage coverage, or GRBeyond bundle/packages, to enhance the customer experience and increase sales revenue.
Working hours: Mon-Fri, 10am - 7pm
The Talent
No experience required
Customer service experience would be an advantage
IT/Computer literacy
Next Step
Drop your resume and contact us to follow-up, or send your resume to isaac.tanye@adecco.com
Email Topic: Customer Service (East)
Only shortlisted candidates will be contacted
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