Call Centre Team Lead


Job Description

Min Diploma / Degree in Business Admin or related discipline

At least 1 to 5 years of relevant experience in operations management with 1-2 years in a supervisory role

Prior experience working in call centre environment essential

NO shifts required

Able to support daily execution of operations, ensure smooth handling of enquiries, escalations and issue resolutions

Collaborate with stake holders to address operational challenges, gather insights and support cross-functional initiatives

Prepare and present regular reports on team performance, KPIs and improvement opportunities to management

Additional Information Required:

- Reason for leaving previous employment(s)

- Availability

For quicker response, kindly email direct to ivyho@recruitexpress.com.sg

Ivy Ho Sook Feng (CEI Number R1104473)

ivyho@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret only shortlisted candidates will be notified.

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