Freight Operations Supervisor
Location : Tuas
Working hours : 5.5 Days Work Week - Monday to Friday: 9.00AM - 6.00PM, Saturday: 9.00AM - 1.00PM
Salary (commensurate with experience) : Up to $5,000 Basic + Performance Bonus + 14 - 21 Days Annual Leave
Duration : Permanent
Industry : Freight Forwarding
Responsibilities:
Oversee daily freight operations, including air, sea and land shipments.
Coordinate shipment bookings, schedules, deliveries and operational follow-ups.
Supervise and guide the operations team to meet service and performance targets.
Handle escalations, customer issues and shipment-related challenges promptly.
Liaise with carriers, agents, warehouses and internal teams to ensure smooth operations.
Check and ensure accuracy of shipping documents, including BL, AWB, invoices and permits.
Ensure compliance with customs requirements, import/export procedures and regulations.
Monitor shipment progress, manage delays and provide timely updates.
Support cost control through efficient shipment planning and resource coordination.
Review workflows and recommend process improvements to improve efficiency.
Requirements:
Minimum GCE ‘O’ Level or equivalent.
Minimum 3 years of experience in shipping, logistics, freight forwarding or supply chain operations.
Good knowledge of import/export procedures and shipping documentation.
Able to lead a team and manage daily operational issues independently.
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