Call Centre Agent


Job Description

Employment Details


Pay: $15.95/hour


Location: Near Novena MRT


Working Hours: Monday to Friday, 8.30am – 5.30pm


Contract Duration: First Reporting Day - 30th September


Training: 1 week classroom training provided


Attire: Smart Casual


Qualification: GCE A-Level or Diploma and above




Job Responsibilities:

Respond to taxpayer enquiries across Individual Income Tax, Property Tax, and other tax-related matters via helpline, live chat, or walk-in channels


Guide taxpayers on e-Filing procedures, including step-by-step support for submissions and payments


Provide advice on filing obligations, tax requirements, and compliance-related questions


Encourage and assist taxpayers in using e-Services and chatbot for self-service options


Deliver clear, accurate, and professional customer support to ensure positive taxpayer experience




If you are organized, proactive, and interested in gaining experience within a government organization, we would love to hear from you!


You may submit your application below or send us an email or message directly quoting the job title to


Email: ChunZhi.Law@cornerstoneglobalpartners.com


Apply Now     Report

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