Our client is a leading global bank in the region
The Job
Engaging and assisting clients with application submission through FCO DIY or branch desktop channel
Collecting KYC information and supporting documentation from clients
Collecting and collating Source of Wealth (SOW) documentation
Handling CIPP documents
Performing verification calls
Submitting applications for approval
The Talent
Previous experience in a customer service role. Experience with banking, or financial institution digital platforms and technology support is a strong advantage.
Excellent interpersonal and communication skills, with the ability to explain complex technical concepts in an easy-to-understand manner.
Strong problem-solving abilities and a proactive approach to customer service.
Tech-savvy with a genuine interest in digital trends and innovation.
Ability to work independently and as part of a team in a fast-paced environment.
Next steps:
Drop your resume and contact us to follow-up, or send your resume to yueshan.wu@adecco.com
Email Topic: Apply Customer Service Rep (Bank Branch)
Wu Yue Shan
EA License No: 91C2918
Personnel Registration Number: R25138923
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