PACKAGE ADMINISTRATION LEAD – IDENTITY GOVERNANCE AND ADMINISTRATION (IGA)


Job Description

We are looking for an experienced IGA Package Administration Lead to administer, configure, maintain and support enterprise Identity Governance and Administration platforms. The candidate should have hands-on experience in IGA product administration, workflow configuration, integrations, troubleshooting, upgrades and operational support.


Roles & Responsibilities


Administer, configure, maintain and support the IGA product.


Configure and troubleshoot IGA workflows and system integrations.


Perform product tuning, patching, upgrades and operational readiness activities.


Investigate product-related issues and implement root-cause solutions.


Maintain consistency between approved configurations, implemented settings and technical documentation.


Monitor high availability, system performance and capacity.


Support Service Level Agreement (SLA) requirements.


Support Azure and Azure Kubernetes Service (AKS) integrations.


Implement automation and repeatable operational procedures.


Coordinate with infrastructure teams to monitor operating system, hardware performance and security.


Maintain configuration documentation and operational procedures.


Identify opportunities to improve system reliability and operational efficiency.


Required Technical Skills


Identity Governance and Administration (IGA).


Hands-on IGA product administration and configuration.


IGA workflow configuration and troubleshooting.


Product integration and maintenance.


Patching, upgrades and system tuning.


High Availability (HA) and performance monitoring.


Azure integration.


Azure Kubernetes Service (AKS).


Azure Active Directory / Microsoft Entra ID.


Service Principals and Managed Identities.


Azure Key Vault.


Automation and operational tooling.


Root-cause analysis and incident resolution.


Required Certifications


Relevant IGA product certification is mandatory, where available.


Preferred Candidate Profile


Minimum 2+ years of hands-on experience administering and configuring IGA products.


Experience working with identity governance systems of similar scale.


Strong troubleshooting and configuration management skills.


Experience with Azure and AKS integrations.


Knowledge of automation and operational support processes.


Good communication and coordination skills.


Interested or know someone - share your cv at talent.sg@pavestechnologies.com


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