This is an exciting opportunity to work for one of the leading banks.

It is an opportunity for an experienced Customer Service Officer to join their team

MNC|Bank

The Job

Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.

Ability to understand customers' needs and provide appropriate solutions and attention

Identify cross-sell opportunities during customer interaction

Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Solicit customers' feedback and identify problem trends for improvement actions

The Talent

No experience required

Prior experience in call centres or customer service is highly preferred

Comfortable to be in a call centre role

Committed and focused

Strong communication skills

Adaptable and a fast learner

Strong customer centricity

Next Steps

Drop your resume and contact us to follow-up, or send your resume to yueshan.wu@adecco.com

Email Topic: Customer Service Officer

Only shortlisted candidates will be contacted

Wu Yue Shan

EA License No: 91C2918

Personnel Registration Number: R25138923