Customer Service Executive
Location: Elias Mall
Working hours: 5 Days Work Week - Tuesday to Saturday (9am - 6pm)
Salary (commensurate with experience): Up to $3,800 Monthly Basic Salary + Commission Bonus + Performance Bonus + Medical Benefits + Career Progression
Duration: Permanent
Industry: Education Centre
Main Responsibilities:
Respond to parent and prospective-family enquiries.
Provide information on programmes, schedules and enrolment matters.
Build and maintain strong relationships with parents.
Follow up on enrolment enquiries and support the registration process.
Coordinate with schools, teaching teams and external stakeholders where required.
Arrange and follow up on student assessments and placement matters.
Gather parent feedback and support service-improvement initiatives.
Support enrolment targets through timely follow-up and good customer engagement.
Requirements:
Diploma or Degree in Business, Communications, Education, Marketing or a related discipline.
At least one year of relevant experience in customer service, parent relations, education, enrolment support or another customer-facing role.
Comfortable communicating with parents, schools and external stakeholders.
Experience in education, children’s enrichment or student services would be advantageous.
Email to: abby.pang@searchpersonnel.com.sg for more information
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