The Opportunity - Customer Service (1 year contract, renewable)

Adecco is partnering with a leading German company specializing in electrical connectivity and automation products. We are looking for a proactive Customer Service Officer to join their growing team and support their customers across the region.

Hybrid working arrangement available

Location: Central Region

Monday - Friday (8:30am - 5:30pm)

Salary up to $4000 + Completion Bonus (1 month)

The Job

Order Management: Handle end-to-end order-to-cash processes, including order entry, confirmation, coordination of shipments, and ensuring timely delivery across the region.

Customer Support: Act as the primary contact for customer inquiries, complaints, stock availability, and delivery status updates to maintain high service standards.

Reporting & Follow-up: Prepare and update open sales order and backlog reports (mainly for distributors), monitor order status, and expedite shipments as needed.

Documentation & Compliance: Ensure all export shipment documents are accurately prepared and filed in compliance with GST regulations and audit requirements.

Cross-functional Coordination: Collaborate closely with Supply Chain, Sales, Distribution teams, and freight forwarders to achieve smooth and prompt order fulfillment.

The Talent:

3 years of experience in order processing experience

Experience with SAP or Microsoft Dynamics is an advantage.

Team-oriented individuals are preferred.

Next Steps:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package and email to weiling.chua@adecco.com

Apply here and contact us to follow-up