The Opportunity - Customer Service (1 year contract, renewable)
Adecco is partnering with a leading German company specializing in electrical connectivity and automation products. We are looking for a proactive Customer Service Officer to join their growing team and support their customers across the region.
Hybrid working arrangement available
Location: Central Region
Monday - Friday (8:30am - 5:30pm)
Salary up to $4000 + Completion Bonus (1 month)
The Job
Order Management: Handle end-to-end order-to-cash processes, including order entry, confirmation, coordination of shipments, and ensuring timely delivery across the region.
Customer Support: Act as the primary contact for customer inquiries, complaints, stock availability, and delivery status updates to maintain high service standards.
Reporting & Follow-up: Prepare and update open sales order and backlog reports (mainly for distributors), monitor order status, and expedite shipments as needed.
Documentation & Compliance: Ensure all export shipment documents are accurately prepared and filed in compliance with GST regulations and audit requirements.
Cross-functional Coordination: Collaborate closely with Supply Chain, Sales, Distribution teams, and freight forwarders to achieve smooth and prompt order fulfillment.
The Talent:
3 years of experience in order processing experience
Experience with SAP or Microsoft Dynamics is an advantage.
Team-oriented individuals are preferred.
Next Steps:
Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package and email to weiling.chua@adecco.com
Apply here and contact us to follow-up
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