Daily duties:
First Touch to receive and welcome customers.
Digital Advocate to educate customers to bank digitally
Drives Service Excellence focusing on customer satisfaction- customer wait time, problem resolution, customer feedback and error rates.
Provides one-stop banking experience in relation to non-cash related banking services -account opening/servicing request, application processing, digi-banking and cards related request etc.
Collaborates with team members and working partners for problem resolution.
Requirements
Customer focused and proactive, able to communicate professionally and with confidence.
Bubbly and sociable individual.
Be immaculately groomed and exceptionally well presented.
Next Steps
Drop your resume and contact us to follow-up, or send your resume to jayden.tan@adecco.com
Only shortlisted candidates will be contacted
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